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Privacy Policy

Updated 12 December 2011

PRIVACY POLICY

This privacy statement describes how Master Rooter Plumbing, LLC collects and uses your personal information. Your data is used for purposes that you expect it to be used for such as fulfilling your order or providing services you requested. This may include providing you personalized content, features to enable you to interact with others, securing your data, and communicating about, improving, or troubleshooting the products or services being provided.

WE COLLECT THE FOLLOWING PERSONAL INFORMATION FROM YOU:
• Contact Information: name, email address, mailing address and phone number
• Billing Information: credit card number, billing address, third party shipping address

AS IS TRUE OF MOST WEBSITES, WE AUTOMATICALLY GATHER INFORMATION ABOUT YOUR COMPUTER SUCH AS YOUR IP ADDRESS, BROWSER TYPE, REFERRING/EXIT PAGES, AND OPERATING SYSTEM. WE USE THIS INFORMATION TO:
• Fulfill your order
• Send you an order confirmation
• Send you requested product or service information
• Send product updates or warranty information
• Respond to customer service requests
• Administer your account
• Respond to your questions and concerns

MARKETING COMMUNICATIONS
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these newsletters or emails.

DISCLOSURE TO THIRD PARTIES
We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.
We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order, offering customer service or sending promotions in the form of newsletters and emails. These companies are authorized to use your personal information only as necessary to provide these services to us.

WE MAY ALSO DISCLOSE YOUR PERSONAL INFORMATION
As required by law such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
If Master Rooter Plumbing, LLC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

PAYPAL
If you choose to use PayPal to finalize and pay for your order, you will provide your credit card number, directly to PayPal. PayPal’s privacy policy will apply to the information you provide on the PayPal Website.

THIRD PARTY E-COMMERCE SOLUTIONS PROVIDER
Currently we do not have a shopping cart; however, if we should employ one our shopping cart will be hosted by an e-commerce solutions provider. They will host our ordering system, and collect your billing information directly from you for the purpose of processing your order. This company does not use this information for any other purpose.

MARKETING PARTNERS
We do not share your personal information with other companies to market their products or services to you.

COOKIES
We may use cookies to keep track of your preferences and profile information. Cookies are also used to collect general usage and volume statistical information that does not include personal information.

WEB BEACONS
Our Web pages contain electronic images known as Web beacons (sometimes called single-pixel gifs) and are used along with cookies to compile aggregated statistics to analyze how our site is used and may be used in some of our newsletters and emails to let us know which newsletter and emails and links have been opened by recipients. This allows us to gauge the effectiveness of our customer communications and marketing campaigns. Our Web pages may also contain electronic images known as Web beacons (sometimes called single-pixel gifs) that are set by our third party partners. Web beacons are used along with cookies enabling our partners to compile aggregated statistics to analyze how our site is used.

We use a third party to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our site is used.

LINKS TO OTHER WEBSITES
Our Site includes links to other Websites whose privacy practices may differ from those of Master Rooter Plumbing, LLC. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Website you visit.

AD SERVING
This site allows third parties like ad networks to serve advertisements. Some ads include tracking technologies which aggregate information about your behavior on this and other Websites. Interest-based ads are selected for you according to your interests as determined by companies such as ad networks and data aggregators. These companies collect information about your online activity and use it to show you ads tailored to your interests.
SET YOUR ADVERTISING PREFERENCES
If you would like to opt-out of their use of your browsing activity to serve you interest-based ads visit Trusted Ads Preference Managers like: http://www.truste.com/blog/2011/09/21/ad-preference-manager-2-0/.

SECURITY
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us at customerservice@plumbersv.com.
When we have a shopping cart, we will provide two means for you to make a purchase on our site. You be able to use our order form or a third party payment option like PayPal. If you use our shopping cart, the transmission of sensitive information collected on our order form will be encrypted using secure socket layer technology (SSL). If you choose to use a third party payment option to pay for your order, its privacy statement and security practices will apply to your information. We encourage you to read that privacy statement before providing your information.

CORRECTING AND UPDATING YOUR PERSONAL INFORMATION
To review and update your personal information to ensure it is accurate, contact us at customerservice@plumbersv.com.
NOTIFICATION OF PRIVACY STATEMENT CHANGES
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by means of a notice on this Website Webpage as the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

FEEDBACK AND QUESTIONS
You can contact us about this privacy statement by writing us at the address below or by emailing us from the Contact Webpage:
Master Rooter Plumbing, LLC
customerservice@plumbersv.com
PO Box 291041
Denver, CO 80229

At Master Rooter Plumbing we service the following areas: Denver, Arvada, Lakewood, Aurora, Westminster, Greenwood Village, Glendale, Englewood, Littleton, Centennial, Thornton, Boulder, Castle Rock and the surrounding areas.